At Shoescouponworld, we process orders with precision and speed to ensure your minimalist sneakers reach you as quickly as possible. We understand that circumstances may change, and you may need to modify or cancel your order.
Because our automated fulfillment systems begin preparing your package shortly after the 5:00 PM (EST) order cut-off time, there is a limited window to make adjustments. This policy outlines the procedures and timelines for order modifications.
I. Modification Window
| Action |
Timeframe |
Feasibility |
| Order Cancellation |
Within 6 hours of purchase |
High Probability |
| Address Correction |
Before 5:00 PM (EST) same day |
Highly Likely |
| Change Item/Size |
Before Handling (1-2 days) |
Subject to Inventory |
| Post-Shipping Changes |
After Carrier Pickup |
Not Possible |
II. How to Request a Cancellation
If you wish to cancel your order entirely, please contact us immediately. To ensure your request is seen before fulfillment:
- Email support@shoescouponworld.com with the subject line: “URGENT: Cancel Order #[Your Order Number]”.
- Requests made within the first 6 hours of placement have the highest success rate of being intercepted before handling.
- Once a cancellation is confirmed, a full refund will be initiated to your original payment method within 7 business days.
III. Changing Shipping Information
A minimalist lifestyle requires precision, and that includes your shipping details. If you have provided an incorrect address:
We can update your delivery address as long as the order has not been handed over to our carriers (USPS, UPS, or FedEx). If the order is already in transit, we recommend contacting the carrier directly to request a package intercept, though this may incur additional fees from the courier.
IV. Modifying Sizes or Models
Should you need to change the size or model of your minimalist sneakers, we will do our best to swap the items during the 1-2 day handling window. If the requested replacement is out of stock, we will offer an alternative or a full cancellation. If the order has already been packaged, you will need to follow our Return & Refund Policy once the item arrives.
V. Orders Already in Transit
Once an order has been assigned a tracking number and collected by the carrier, we can no longer cancel or change it. In this scenario, please accept the delivery and contact us to initiate a return. Under our 30-day return policy, you may return the unworn sneakers for a full refund (excluding original $6.99 shipping) with no restocking fees.
Urgent Support Contact
Store Name: Shoescouponworld
Support Email: support@shoescouponworld.com
Address: 14608 Grenadine Dr, Tampa, FL 33613, United States
Live Response Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday